Customer service

Help & Support

You have questions about your order in our online store?
We would like to help you and are at your disposal with words and deeds.

Frequently asked questions

Find the right answers

Our customer service has answered the most frequently asked questions about orders in our online store for you.

Customer service

Get a personal consultation

You have further questions about your order in our online store?
Our customer service will be happy to help you. Please fill out our contact form or contact us directly by e-mail.
We are looking forward to your message.

Jutta Rappold

Customer service

Jael Hanselmann

Customer service

Really good cat & dog food

Family business since 1960

Climate-neutral production

From our homeland

Pet food without sugar

Regional raw materials

Pet food without animal testing