Data protection

Thank you for visiting our website. The way your data is handled is important to us. Below is information for you about the processing of your personal data in connection with visiting and using our online offer and in case you wish to contact us. You also receive information about your rights with regard to processing your data.

 

A. General information

 

1 Scope
This Privacy Policy applies to the handling of your personal data when you visit our websites at www.bosch-tiernahrung.de or our social media profiles on Facebook, Instagram or LinkedIn. In addition, this Privacy Policy applies if you get in touch with us via email, by phone or post.

 

2 Data controller
"Data controller" within the meaning of Art. 4 No. 7 of the European General Data Protection Regulation ("GDPR") is:

bosch Tiernahrung GmbH & Co. KG ("bosch")

Engelhardshauser Str. 55+57
D-74572 Blaufelden-Wiesenbach
Phone: +49 (0) 7953 87-0
Fax: +49 (0) 7953 87-70
Email: info@bosch-tiernahrung.de
Website: www.bosch-tiernahrung.de

 

3 Contact details of the data protection officer
You can reach our data protection officer via the following contact details:

Erich Zimmermann
c/o ZiDa-Datensicherheit GmbH, Baden-Baden
Büro MA: Schwarzwaldstraße 17, 68163 Mannheim
E-Mail: e.zimmermann@zida-gmbh.de
www.zida-datensicherheit.de

 

4 General information


4.1 Types of data

We process personal data that you provide to us when you use our online offer (e.g., when you place an order or get in touch with us). In addition, we process data that is automatically transmitted by your web browser when you use our website.

In Section B, we explain which actual data this is when using the respective functions of our online offer.

 

4.2 Purposes and legal basis of the processing


We process your personal data for various purposes in accordance with the applicable data protection regulations. Depending on the purposes for which we process your data, the following legal bases are generally considered for processing:

  • Art. 6 (1) (a) GDPR serves our company as the legal basis for processing operations in which we obtain your consent for a particular processing purpose.
  • If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing required for the delivery of goods or the provision of other services or consideration, processing is based on Art. 6 (1) (b) GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example, in cases of enquiries about our products or services.
  • If our company is subject to a legal obligation requiring the processing of personal data, e.g., the fulfilment of tax obligations, processing is based on Art. 6 (1) (c) GDPR.
  • In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person, Art. 6 (1) (d) GDPR.
  • Finally, processing operations may also be subject to Art. 6 (1) (f) GDPR. Processing operations that are necessary to safeguard a legitimate interest of our company or a third party are based on this legal basis, provided that interests worthy of protection or fundamental rights and freedoms of the data subject do not take priority.

For more information on the purposes and legal basis of the processing of your data in connection with using this website, please refer to Section B.

 

4.3 Disclosure of data


Your personal data will not be disclosed to third parties for purposes other than those listed below. We will only disclose your personal data to third parties if:

  • you have expressly consented to this according to Art. 6 (1) (1) (a) GDPR,
  • the disclosure is necessary for the assertion, exercise or defence of legal claims pursuant to Art. 6 (1) (1) (f) GDPR and there is no reason to believe that you have an overriding interest in not disclosing your data (e.g., necessary data transfers to collection agencies, lawyers, tax consultants, accountants, auditors, etc.),
  • in the event that for disclosure under Art. 6 (1) (1) (c) GDPR, there is a legal obligation (e.g., required data transfers to authorities and public bodies such as supervisory, tax, financial, administrative or law enforcement authorities),
  • this is legally permissible and required for the processing of contractual relationships with you in accordance with Art. 6 (1) (1) (b) GDPR (e.g., the disclosure of your data to credit institutions, payment service providers, postal, parcel, logistics service providers or telecommunications service providers).

In addition, service providers commissioned by us, in particular IT and web service providers, may need to receive and process personal data on our behalf as part of operating and supporting our company's internal IT infrastructure. With regard to operating this website, we use the following service providers in particular:

  • Adobe Systems Software Ireland Limited with its registered office at 4-6 Riverwalk, City West Business Campus, Saggart D24, Dublin, Ireland ("Adobe");
  • Netz98 GmbH, Hattenbergstrasse 10, 55122 Mainz.

 

 

4.4 Transfer of personal data to a third country

 

If we transfer data to recipients in a third country, i.e., outside the European Union (EU) and the European Economic Area (EEA), or if the data is processed in the context of using third-party services in a third country, this shall be carried out only in accordance with the applicable data protection regulations.

The European Commission has issued so-called adequacy decisions to a number of third countries certifying a data protection standard that is comparable to the level of data protection in the EU (Art. 45 GDPR). Insofar as no comparable data protection standard exists in a third country, we ensure by means of suitable guarantees that a sufficient level of data protection is guaranteed by the recipient (e.g., standard contractual clauses of the European Commission), insofar as you have expressly given your consent to the data transfer or the data transfer is required by contract or law (Art. 46 to 49 GDPR). Further information can be found on the information website of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).

With regard to the Adobe cloud solution used for operating this website (see Section 3.3), the following must be observed:

Adobe owns European servers. However, your data may be stored and processed by Adobe on servers in a third country, i.e., outside the European Union (EU) or the European Economic Area (EEA), in particular in the USA, or passed on to sub-processors who process your data in a third country. For this purpose, with the contract for order processing, we have also agreed with the provider Adobe on the so-called EU standard contractual clauses in accordance with Implementing Decision (EU) 2021/914, which ensures an adequate level of protection of personal data transferred to third countries. The legal basis in this respect is Art. 46 (2) (c) GDPR.

 

Further details on possible data transfers to third countries when using our online offer can be found in Section B as part of the description of the respective data processing.

 

4.5 Storage period

Insofar as no explicit storage period is specified in Section B, personal data will be stored for as long as necessary for the respective specified purposes and fulfilment of our legal obligations or, insofar as the processing is based on your consent, until you withdraw your consent. Insofar as there are statutory retention and documentation obligations, in particular those under commercial and tax law, the data will be stored for not less than the duration of the statutory retention period. Section 147 of the Revenue Code (AO) and Section 257 of the Commercial Code may stipulate retention and documentation periods of up to ten years. With regard to possible legal claims, the storage period is also determined by statutory limitation periods. According to Sections 195 et seq. of the German Civil Code (BGB), the regular limitation period is three years; in individual cases, limitation periods of up to 30 years may apply.

 

4.6 Data subjects' rights

As a data subject, you have various rights under the GDPR in connection with the processing of your data:

  • Right to information: In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us. In particular, you may obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if this has not been collected by us, and requires the existence of automated decision-making including profiling and, where appropriate, meaningful information about its detail. Within the framework of your right of access, you can request a copy of your personal data. We generally provide data copies in electronic form, unless you have stated otherwise.
  • Right to rectification: Pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data concerning you.
  • Right to deletion: You have the right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • Right to restrict processing Pursuant to Art. 18 GDPR, you have the right to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you still need this to assert, exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;
  • Right to data portability: Pursuant to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another data controller;
  • Right to revoke your consent: Pursuant to Art. 7 (3) GDPR, you have the right to revoke your consent provided to us at any time. As a result, we will no longer be allowed to continue processing data based on this consent in the future. The legality of the processing carried out on the basis of your consent up to the point of revocation by you remains unaffected.
  • Right to lodge a complaint with a supervisory authority: Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you violates applicable data protection regulations, without prejudice to any other administrative or judicial remedy. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or the place of the alleged infringement.  

RIGHT OF OBJECTION

Pursuant to Art. 21 GDPR, you have the right to object to the processing of your personal data for reasons arising from your particular situation, provided that the processing is carried out on a legitimate interest pursuant to Art. 6 (1) (1) (f) GDPR or in the public interest in accordance with Art. 6 (1) (1) (e) GDPR; this also applies to profiling based on these provisions.

If you lodge an objection, we will no longer process your personal data unless we can prove compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

 

If your objection is directed against the processing of your data for the purpose of direct marketing, we will immediately cease processing. In this case, specifying a particular situation is not necessary. This also applies to any profiling in connection with such direct advertising.

 

If you would like to exercise your right to object, just send an email via info@bosch-tiernahrung.de or contact us by post (contact details can be found under Section A. 1).

 

4.7 Links to other websites

This data protection information does not apply to websites or online offers of other providers to which reference is merely made by means of a corresponding link on our website. If you follow a link to one of these websites, we would like to point out that the providers of these other websites are in each case responsible for the processing of personal data when using their website, and we accept no liability for this. We recommend you observe the data protection information on the respective other websites.

 

B. Data processing when using our website

1 Website visit

When you visit our website, your browser automatically transmits data to us. This information is stored in a log file on our web server. The following information is included:

  • IP address (where possible, stored anonymously)
  • Domain name of the website from which you arrived
  • Name of the retrieved files
  • Date and time of your visit
  • Name of your internet service provider
  • as well as information about your operating system and end device

We store the collected information – including the IP address – only for the following purposes:

  • To ensure a smooth connection to the website,
  • To ensure convenient use of our website,
  • To ensure the stability and security of our systems

The information is temporarily stored for a maximum of 30 days. The processing of personal data takes place on the basis of Art. 6 (1) (1) (f) GDPR. Our legitimate interest arises from the aforementioned purposes. However, statistical evaluations of data may be carried out on an anonymous basis.

For more information on the cookies and analysis and marketing technologies used on our website, please see Section B. 9 and 0.

 

2 Ordering via our online shop

Basically, you do not need a customer account to order goods in our online shop. If you wish to place an order via our online shop, we require the following information from you:

  • Specifying whether you are a private customer/company
  • Form of address, first and last name
  • Email address
  • Billing address, different delivery address (if necessary)
  • Payment data depending on the selected payment method
  • Ordering information

We process this data for the purpose of establishing, executing and terminating the purchase contract concluded with you, including the examination of your order, invoicing and payment processing, the dispatch of goods, the processing of customer complaints/returns and communicating with customers, as well as the assertion, exercise or defence of mutual legal claims, if necessary. The legal basis for data processing is Art. 6. (1) (1) (b) GDPR.

We pass on information about your delivery address to a shipping/logistics company commissioned by us to process the purchase contract. If we use the delivery service of Deutsche Post AG (DPDHL), we will also pass on your email address to DPDHL together with the electronic order data for the purpose of parcel notification, so that you can be informed by email about the shipping status and the expected delivery date. The legal basis is Art. 6 (1) (1) (f) GDPR. We have a legitimate interest in providing you with the most convenient service possible and assume that receiving status notifications on your package is in your interest. DPDHL assures that personal data will only be processed insofar as this is necessary to carry out the relevant postal or transport service and to send status notifications. DPDHL has taken appropriate technical and organisational measures that meet the requirements of the applicable data protection laws. Further information is available in DPDHL's Privacy Policy.

In addition, depending on the payment method you have selected, we will forward the information required for payment processing to the corresponding payment/financing service provider (cf. Section B. 4).

Insofar as we do not use your contact data for advertising purposes on the basis of your consent or legal basis, we generally only store the data required for processing the contract until the contract has been fully carried through, i.e., until the end of the contract and expiry of the statutory or potential contractual warranty and guarantee periods. Thereafter, we retain the information required under statutory regulations, in particular from commercial and tax law, for the periods specified by law (usually 6 or – in particular in the case of accounting documents – 10 years after conclusion of contract, Section 257 4 of the Commercial Code (HGB), Section 147 3 of the Revenue Code (AO).

If you do not provide us with the data required for the order, you will not be able to purchase the product you want.

 

3 Setting up a customer account

On our website, you have the option of setting up a password-protected customer account, through which you can change and manage your user and invoice data and view your orders at any time. With this, you only have to enter your data once when registering and can log in with your email address and a password of your choice for orders you place later. The following data is collected during the registration process:

  • Specifying whether you are a private customer/company
  • Form of address, first and last name
  • Email address
  • Your chosen password
  • Billing address, different delivery address (if necessary)

We only use your data for the purpose of providing you with the customer account together with its functions for use in accordance with our contractual terms and conditions and to process the orders placed thereon – as described in Section B 2. The legal basis for processing is your consent under Art. 6 (1) (1) (b) GDPR. The data will be stored for the duration of your registration and use of your customer account. You can delete your customer account at any time; for this, please get in touch with us via Kundenservice@bosch-tiernahrung.de.

If you do not provide us with the data necessary for registration, you will not be able to set up a customer account.

Please note that you are responsible for keeping your access data (password) confidential in order to prevent your data from being misused. We ask you not to share your password with anyone.

 

4 Payment processing

For the efficient and secure processing of payment transactions, we use third-party payment services – in addition to banks and credit institutions – depending on which payment method you choose ("payment service provider").

After completing the order, you will be forwarded to the integrated website of the respective payment service provider, where you can enter your payment details and/or instruct the payment via the service provider – if necessary after logging in with your access data. In particular, we transmit the specific payment amount to the respective provider of the payment service you have selected.

In order to process the transaction, the respective payment service provider has to process additional payment information. This includes, for example, the customer's first and last name and address, bank details such as account number or credit card number, passwords, tans, checksums as well as information related to the order and recipient. However, the data entered will only be processed and stored by the payment service provider. The data may be transferred by the payment service providers to credit agencies. The purpose of this transfer is to verify identity and creditworthiness. Information on this can be found in the general terms and conditions and data protection information of the respective payment provider.

The legal basis for transferring your data to the respective payment service provider is Art. 6 (1) (1) (b) GDPR; the transfer is necessary for executing the contract.

Payments by credit card
Credit card payments are processed via the payment service PAYONE. The provider of this service is PAYONE GmbH, Lyoner Strasse 9, 60528 Frankfurt am Main ("PAYONE"). You enter the credit card number, validity date and, where necessary, CVC number in the corresponding input fields of the window. This is a plug-in. All credit card data are entered directly into the PAYONE system and can neither be read nor stored by us. So we cannot view this data. Our service provider transmits this data and other information in connection with the transaction to the (credit) companies involved in the payment process (MasterCard, card-issuing bank). Information on how your data is processed by PAYONE can be found in PAYONE's data protection information: https://www.payone.com/DE-en/data-protection-regulations

Payments via PayPal
When you select the PayPal payment service, you will be automatically directed to the PayPal website or app, where you have to log in with your PayPal login details and confirm the payment. As part of the payment process, the information required for payment (usually the data collected from the customer when they place an order or register, retailer information, payment amount, IP address, any other data required for the transaction) is transmitted to PayPal. This presupposes that you have created an account there or have consented to the processing of your personal data as a guest there. We have no influence on data processed by PayPal; this is carried out by PayPal independently within the framework of the contractual relationship between you and PayPal. PayPal (Europe) S.à r.l et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg is the service provider. You can find more information in PayPal's Privacy Policy.

Payment via giropay

giropay is a payment service of paydirekt GmbH, Stephanstrasse 14-16, 60313 Frankfurt am Main, which allows you to pay with your current account. If you select giropay as your payment method, paydirekt GmbH processes IBAN, BIC and the name of the account holder as well as a giropay ID in order to be able to forward the payment data to the institution that operates your account within the giropay process and to enable the processing of payments that are sent back. The payment is actually initiated in the systems of the institution that operates the account. Subsequently, paydirekt GmbH informs us on behalf of the institution that operates your account about the payment initiated using a transaction number (giropay ID, in order to be able to identify the payment during the giropay procedure). You can find further information on how your data is processed by paydirekt GmbH in giropay's data protection information: https://www.giropay.de/agb/index.html

Payments via giropay are processed via the PAYONE payment service. The provider of this service is PAYONE GmbH, Lyoner Strasse 9, 60528 Frankfurt am Main ("PAYONE"). This is a plug-in. All payment data are entered directly into the PAYONE system and can neither be read nor stored by us. So we cannot view this data. The service provider transmits this data as well as other information in connection with the transaction to paydirekt GmbH, which forwards this data – as described above – to the institution that operates your account. Information on how your data is processed by PAYONE can be found in PAYONE's data protection information: https://www.payone.com/DE-en/data-protection-regulations

Payment via paydirekt:

paydirekt is a payment service of paydirekt GmbH, Stephanstrasse 14-16, 60313 Frankfurt am Main. If you select the paydirekt payment procedure, you will automatically be directed to the paydirekt website or app, where you have to log in with your paydirekt login details and confirm the payment. As part of the payment processing, the required payment information (usually the data collected from the customer when placing an order or registering, payment amount, details of the payee, your confirmation of the payment data, information on the shopping basket) is transmitted. For the purpose of payment processing, paydirekt transmits this data to the respective bank. The payment is authenticated using the authentication procedure stored for you. The bank authorises the payment vis-à-vis the retailer through paydirekt GmbH. Paydirekt GmbH collects and stores the transaction data (transaction reference, the transaction ID and information about the shopping basket). This data allows paydirekt GmbH and the bank to identify the transaction later (e.g., for refunds). We have no influence on data processed by paydirekt; this is carried out by paydirekt independently within the framework of the contractual relationship between you and paydirekt. You can find further information on how your data is processed by paydirekt GmbH in giropay's data protection information: https://www.giropay.de/agb/index.html

Payments via paydirekt are in turn processed via the payment service PAYONE. The provider of this service is PAYONE GmbH, Lyoner Strasse 9, 60528 Frankfurt am Main ("PAYONE"). This is a plug-in. All payment data are entered directly into the PAYONE system and can neither be read nor stored by us. So we cannot view this data. PAYONE redirects you to the paydirekt website or app as described above. Information on how your data is processed by PAYONE can be found in PAYONE's data protection information: https://www.payone.com/DE-en/data-protection-regulations

 

5 Newsletter

We only send newsletters with advertising information with the consent of the recipient or based on legal permission.

If you register for our newsletter on our website, you must enter your email address using the input mask. Further information (salutation, first and last name, birthday, preferred product group) is optional. By registering for the newsletter, you expressly agree to the processing of the personal data you provide for the purposes of sending the newsletter and sending advertising to the email address you provided. We only use the other optional information provided to personalize the newsletter (personal salutation, newsletter content tailored to your preferences).

Registration for our newsletter takes place in a so-called double opt-in process. This means that after you register, we will send you a confirmation email with an activation link to the email address you provided. Your confirmation is necessary to verify you as the owner of the email. Registration for the newsletter is logged in order to be able to provide proof of registration in accordance with legal requirements and, if necessary, to clarify possible data misuse. This includes storing the times of registration and confirmation as well as your IP address. Further data that you provided when registering for the newsletter will also be saved.

We store your personal information and newsletter preferences for the duration of your registration, i.e. until you unsubscribe from the respective newsletter or revoke your consent. You can revoke your consent at any time with future effect via a link at the end of each newsletter or by email to kundenservice@bosch-tiernahrung.de. The lawfulness of the processing carried out based on your consent until its revocation remains unaffected by your revocation.

The legal basis for the processing of personal data is the consent you gave when registering (Art. 6 Para. 1 Sentence 1 Letter a GDPR).

Please note that we use the services of Microsoft Dynamics 365 to send newsletters. Further information on this and associated data transfers to third countries can be found below under Section 8.

 

6 Enquiries/complaints/personal nutritional recommendations

If you send us general enquiries, a request for personal nutritional recommendations or a complaint via the online forms provided on the website, your details from the online form, together with the contact details provided by you there, will be stored and processed by us for the purpose of processing the enquiry and, if necessary, communicating with you afterwards. Your data will only be used for the purpose of answering and processing your question.

The legal basis for the processing of your information is the consent given by you when submitting the form (Art. 6 (1) (1) (a) GDPR). You can revoke your consent at any time with effect for the future by sending an email via kundenservice@bosch-tiernahrung.de or by sending a declaration via our contact details under Section A1. The legality of the processing carried out on the basis of your consent up to the point of revocation by you remains unaffected.

 

 7 Product reviews

For the purpose of product reviews by our customers and for our own quality management, you can submit product reviews on our websites. The submission of such a review is of course voluntary and can be carried out without mentioning your name. If you decide to provide us with your name, this will also be published together with the review.

We use your reviews for the purpose of further improving our offer. In addition, reviews for a product will be published on our website for your benefit and the benefit of our other customers. You can ask us to delete a review submitted at any time. To do this, you can contact us directly via Kundenservice@bosch-tiernahrung.de.  The legal basis for the processing of the aforementioned data in connection with your product review, insofar as you have submitted the review after purchasing the evaluated product, is Art. 6 (1) (b) GDPR. Otherwise, the legal basis is Art. 6 (1) (1) (f) GDPR. We have a legitimate interest in publishing product reviews that users of our website voluntarily leave for the benefit of all customers.

 

8 Customer data management/use of Microsoft Dynamics 365

For the purposes of customer data management and online marketing, we use the Microsoft Dynamics 365 CRM system from Microsoft Corporation – hereinafter referred to as “Microsoft”. Microsoft Dynamics combines CRM and ERP systems in a cloud service for managing customer relationships (Customer Relationship Management) (CRM) and offers online marketing and sales services, which are provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 , USA (“Microsoft”) are provided and operated.

Microsoft is represented in Germany by: Microsoft Deutschland GmbH, Walter-Gropius-Straße 5, 80807 Munich, Germany. The US parent company is based in Redmond, USA.

It may be that your data is stored and processed by Microsoft Dynamics on servers in a third country, i.e. outside the European Union (EU) or the European Economic Area (EEA), particularly in the USA.

  • We use the “Marketing”, “Portal Management” and “Power Pages” services from Microsoft. These are used to manage our customer data, create customer segments, customize email newsletters and make them customer-focused.
  • Microsoft processes personal data of our customers and newsletter subscribers on our behalf as part of providing the CRM solution and providing its services. This data may include, in particular, inventory data (e.g. names, addresses) and contact details (e.g. email, telephone numbers).
  • The data in “Microsoft Dynamics 365 Marketing” is used exclusively by us.

Please note that the USA is a so-called unsafe third country. This means that the USA does not offer a level of data protection comparable to that in the EU. When personal data is transferred to the USA, there is a risk that US authorities may be able to gain access to personal data due to US laws, in particular the Cloud Act. EU citizens have no effective legal protection options in the USA or the EU against this access.

Against this background, Microsoft is starting to introduce an EU data limit for the Microsoft cloud to ensure adequate protection of your data:

  • Microsoft offers customers the opportunity to store and process their data within the EU border. This expands the options for storing and processing data locally.
  • Microsoft cloud services therefore meet EU requirements, giving corporate customers from the EU and EFTA the opportunity to process and store data within their region.
  • With the introduction of the EU data boundary, Microsoft will provide new data flow documentation on the new EU Data Boundary Trust Center website, giving customers transparent insight into the services they use. With this, Microsoft improves control and transparency over data.
  • In addition to the EU data border, Microsoft offers many other solutions such as data residency in Azure, Dynamics and Power Platform through the future Microsoft Cloud for Sovereignty to the recently expanded data residency in Microsoft 365.

All further information about the measures taken and data protection by Microsoft can be found here.

 

9 Cookies and cookie bot

9.1 General information on cookies

We use cookies or similar functions such as tracking pixels on our website to provide our website with suitable technology, to compile statistics on the use of our website and to evaluate them for the purpose of optimising it and to display advertising for products on the basis of the reviews in a targeted way.

Cookies are small text files that your browser automatically creates and that are stored on your device (PC, tablet, smartphone, etc.) when you visit our website. Some cookies contain an individual string of characters that enables the browser to be uniquely identified when the website is called up again. However, this does not provide us with direct information about your identity.

Cookies store various information such as your language settings, the duration of your visit to our website, your entries made there or information about your use of the website. Cookies which have already been saved may be deleted at any time. This can also be done automatically by setting your browser accordingly.

In so doing, there is a differentiation between the following:

  • Session Cookies: These are temporary cookies that store a so-called session ID in the user's browser, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised (e.g., to save your personal settings such as text size, font, language or login data). The use of these cookies serves the purpose of enabling the use of our website in the first place and making it more convenient and easy to use. The session cookies are deleted as soon as you close the browser or end the session.
  • Persistent cookies: These are permanent cookies that are used for repeated visits and stored in the user's browser for a predefined period of time. A persistent cookie enables us to recognise your browser on your next visit. These cookies serve the purpose of statistically recording how our website is used and evaluating it in order to optimise our online offer in order to offer you an improved user experience. These cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Depending on the function and purpose, a distinction can be made between the following types of cookies:

  • Necessary cookies: These are cookies that allow you to use the website and its basic functions (e.g., page navigation) as well as access secure areas of the website. These cookies are also used, for example, to store entries made and selection decisions made by the user (e.g., login data, shopping basket, cookie banner settings). Without these cookies, the website won't work or won't work properly.
  • Preference cookies: Allow a website to remember information that affects the way a website behaves or looks, such as your preferred language or the region you are in.
  • Statistics cookies: These cookies allow us to analyse the website's data traffic, usage behaviour and technical functionality (also called analysis or tracking cookies). In this way we can, for example, trace which areas of a website are visited most frequently by users and how users have interacted with the website. Statistics cookies are used to improve the quality and technical optimisation of the website in order to be able to offer users a higher level of convenience.
  • Marketing cookies: These cookies allow us to record the activities of a user across multiple websites in order to analyse the user's interests and to present the user with advertising tailored to them. If, for example, the user visits another website, the user can see selected ads for relevant products on the basis of information stored in the marketing cookie.

Some cookies are so-called third-party cookies. These are cookies that are not set by us, but by a third-party provider. See Section B. 10for more information.

In addition, we explain below in Section B. 9.2which cookies are used specifically on our website.

Legal basis: Necessary cookies are required to safeguard our legitimate interest in properly operating the website and to offer basic functions in accordance with Art. 6 (1) (1) (f) GDPR (see also Section 25 (2) (2) TTDSG).

We only use cookies that are not necessary if you have given your express consent to this via the Consent Management Tool ("cookie banner"). The legal basis is Art. 6 (1) (1) (a) GDPR. The activation of unnecessary cookies is voluntary. You can also use our entire website without these cookies.

You can find information about the functional or validity period of the respective cookies in the overview below under Section B.9.2

Revocation and changing the cookie settings: You can change the cookie settings at any time via the cookie banner and subsequently revoke your consent once given. You can access the cookie banner at any time via the button provided on the bottom left-hand side of our website.

In addition, you can completely delete cookies already stored on your device via the settings of your browser. If you do not want to use cookies in general, you can refuse to accept cookies in your browser or select which cookies you wish to accept. Please refer to the instructions from your browser provider to see how this functions in detail.

 

9.2 Cookies used on our website

Necessary cookies (13)
 

Name Anbieter Zweck Ablauf Typ
Consent Youtube.com Used to determine if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for compliance with the GDPR of the website. 2 years HTTP Cookie
Consent play.google.com Used to determine if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for compliance with the GDPR of the website. 2 years HTTP Cookie
CookieConsent Cookiebot Stores the user's consent status for cookies on the current domain. 1 year HTTP Cookie
form_key shop.bosch-tiernahrung.de Ensures visitor safety when browsing by preventing Cross-Site Request Forgery. This cookie is essential for the security of the website and the visitor. 1 day HTML Local Storage
last_visited_store shop.bosch-tiernahrung.de Pending 1 day HTTP Cookie
mage-cache-sessid shop.bosch-tiernahrung.de This cookie is used in connection with load balancing. This optimises the response rate between visitor and site by distributing traffic load across multiple network connections or servers. 1 day HTTP Cookie
mage-cache-storage shop.bosch-tiernahrung.de Used to optimise the loading speed on the website. This is done by preloading some procedures in the visitor's browser.

Persistent

Höchstfrist:

1 year

HTML Local Storage
mage-cache-timeout shop.bosch-tiernahrung.de This cookie is required for the cache function. A cache is used by the website to optimise the response time between the visitor and the website. The cache is usually stored on the visitor's browser.

Persistent

Höchstfrist:

1 year

HTML Local Storage
PHPSESSID shop.bosch-tiernahrung.de Maintains the user's states on all page requests.

1 day

HTTP Cookie
Private_content_version shop.bosch-tiernahrung.de This cookie is required for the cache function. A cache is used by the website to optimise the response time between the visitor and the website. The cache is usually stored on the visitor's browser.

10 years

HTML Local Storage
Section_data_ids shop.bosch-tiernahrung.de Used in connection with the shopping basket function. Remembers all Wishlists and Visitor IDs when checking out.

1 day

HTTP Cookie
test_cookie Google Used to check if the user's browser supports cookies.

1 day

HTTP Cookie
JSESSIONID New Relic Maintains the user's states on all page requests.

Session

HTTP Cookie
STUID ElasticSuite This cookie identify unique browsing session.

1 hour

HTTP Cookie
STVID ElasticSuite This cookie identify unique returning visitor.

365 days

HTTP Cookie

 

Preferences (0), Statistics (7)

 

Name Anbieter Zweck Ablauf Typ
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_ga_# Google Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. 2 years HTTP Cookie
_clck Microsoft Collects data about the user's navigation and behaviour on the site – this is used to create statistical reports and heat maps for the website owner. 1 year HTTP Cookie
_clsk Microsoft Registers statistical data about the behaviour of visitors to the website. Used by the webmaster for internal analyses. 1 day

HTTP Cookie

_cltk Microsoft Registers statistical data about the behaviour of visitors to the website. Used by the webmaster for internal analyses. Session HTML Local Storage
c.gif Microsoft Collects data about the user's navigation and behaviour on the site – this is used to create statistical reports and heat maps for the website owner. Session Pixel Tracker
CLID Microsoft Collects data about the user's navigation and behaviour on the site – this is used to create statistical reports and heat maps for the website owner. 1 year HTTP Cookie

 

Marketing (27)

Name Anbieter Zweck Ablauf Typ
_fbp Meta Platforms, Inc. Used by Facebook to display a number of advertising products, such as real-time bids from third-party advertisers. 3 months HTTP Cookie
_uetsid Microsoft Collects data on visitor behaviour across multiple websites to present more relevant ads. This also allows the website to limit the number of ads displayed for the same ad. 1 day HTML Local Storage
_uetsid_exp Microsoft Contains the expiry date for the cookie with the corresponding name.

Persistent Maximum period:
1 year

HTML Local Storage
_uetvid Microsoft Used to track visitors across multiple websites to present relevant advertising based on the visitor's preferences. 1 year HTML Local Storage
SRM_B Microsoft Used to track the user's interaction with the website's search bar function. This data may be used to provide the user with relevant products or services. 1 year HTTP Cookie
_uetvid_exp Microsoft Contains the expiry date for the cookie with the corresponding name.

Persistent Maximum period:
1 year

HTML Local Storage
ANONCHK Microsoft Registers data about visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertising on websites. 1 year HTTP Cookie
SM Microsoft Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. Session HTTP Cookie
ads/ga-audiences Google Google Adword is used by Google AdWords to re-engage with visitors who are likely to convert to customers based on the visitor's online behaviour across various websites. Session Pixel Tracker
_gcl_au Google Used by Google AdSense to experiment with advertising efficiency on websites that use its services. 3 months HTTP Cookie
pagead/landing Google Collects data on visitor behaviour across multiple websites to present more relevant ads. This also allows the website to limit the number of ads displayed for the same ad. Session Pixel Tracker
MUID Microsoft Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. 1 year HTTP Cookie
tr Meta Platforms, Inc. Used by Facebook to display a number of advertising products, such as real-time bids from third-party advertisers. Session Pixel Tracker
fr Meta Platforms, Inc. Used by Facebook to display a number of advertising products, such as real-time bids from third-party advertisers. 3 months HTTP Cookie
VISITOR_INFO1_LIVE YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
ytidb::LAST_RESULT_ENTRY_KEY YouTube Saves the user settings when retrieving a YouTube video integrated on other websites

Persistent Maximum period:
1 year

HTML Local Storage
yt-player-headers-readable YouTube Used to determine optimal video quality based on the visitor's device and network settings.

Persistent Maximum period:
1 year

HTML Local Storage
yt-remote-cast-available YouTube Saves the user settings when retrieving a YouTube video integrated on other websites Session HTML Local Storage
yt-remote-cast-installed YouTube Saves the user settings when retrieving a YouTube video integrated on other websites Session HTML Local Storage
Yt-remote-connected-devices YouTube Saves the user settings when retrieving a YouTube video integrated on other websites

Persistent Maximum period:
1 year

HTML Local Storage
yt-remote-device-id YouTube Saves the user settings when retrieving a YouTube video integrated on other websites

Persistent Maximum period:
1 year

HTML Local Storage
yt-remote-fast-check-period YouTube Saves the user settings when retrieving a YouTube video integrated on other websites Session HTML Local Storage
yt-remote-session-app YouTube Saves the user settings when retrieving a YouTube video integrated on other websites Session HTML Local Storage
yt-remote-session-name YouTube Saves the user settings when retrieving a YouTube video integrated on other websites Session HTML Local Storage

Not classified (0)

 

9.3 Consent Management Tool

We use the Consent Management Tool "Cookiebot" of the provider Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark ("Cookiebot"). If you give your consent via the Consent Management Tool (cookie banner), this will be logged together with the following data: IP address in anonymised form (the last three digits will be set to '0'), date and time of the consent, user agent of the end user's browser, URL from which the consent was sent, an anonymous, random and encrypted key and the consent status of the end user, which serves as proof of the consent.

The key and the consent status are also stored in the end user's browser in the "CookieConsent" cookie, so that the website can automatically read and follow the end user's consent for all subsequent page requests and future end user sessions for up to 12 months. The key is used to prove consent and for an option to check whether the consent status stored in the end user's browser is unchanged compared to the original consent sent to Usercentrics.

The legal basis is Art. 6 (1) (1) (f) GDPR. Obtaining and managing legally required consents is to be regarded as a legitimate interest within the meaning of the aforementioned provision. Cookiebot stores consents and revocations on our behalf and on our instructions.

You can find more information about data protection with Cookiebot here.

 

10 Analysis and marketing technologies

10.1 Use of Facebook's visitor statistics function

We use the visitor statistics function (remarketing function) "Custom Audiences" from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), also known as Facebook Pixel. This function enables us to display personalised, interest-based Facebook advertising to users of this website when they visit the social network Facebook. The function can only be activated with your consent. The legal basis is Art. 6 (1) (1) (a), Art. 49 (1) (a) GDPR. If it is activated, a direct connection to a Facebook server will be established when you visit this website. Through this connection, the Facebook server will obtain information about which web pages have been visited by you. Facebook assigns this information to your personal Facebook account. To find out more about the collection and use of data by Facebook, your rights in this regard, and options for protecting your privacy, please see Facebook's Privacy Policy at https://www.facebook.com/about/privacy/. If you do not wish Facebook to assign the information collected to your Facebook user account, you can deactivate the remarketing function "Custom Audiences" here. For this, you have to be logged into Facebook.
If you do not have a Facebook account, you can deactivate Facebook's usage-based advertising here: http://www.youronlinechoices.com/en/praferenzmanagement/.
Please note that when this tool is integrated, it is possible, under the Cloud Act, for US authorities to gain access to personal data that is exchanged with Facebook on the basis of the Internet Protocol. EU citizens are not entitled to effective legal protection against these accesses in the USA or the EU. 

Cookies used (with lifespan in brackets): ATN (2 years), AA003 (2 months), _fbp (3 months), fr (3 months)

10.2 Google remarketing via DoubleClick

We use the remarketing function provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This feature allows us to display interest-based ads from the Google advertising network DoubleClick to visitors of our website. Each visitor's browser stores cookies for this purpose. These cookies make it possible to recognise the visitor when they visit websites that belong to the Google advertising network. In this way, each visitor can be presented with advertisements related to content they have previously accessed on sites using the Google remarketing feature. The function can only be activated with your consent. The legal basis is Art. 6 (1) (1) (a), Art. 49 (1) (a) GDPR. If you do not wish the remarketing function to be used, you can deactivate it by adjusting the corresponding settings. You can also deactivate the cookies via the Network Advertising Initiative by following the instructions. Please note that when this tool is integrated, it is possible, under the Cloud Act, for US authorities to gain access to personal data that is exchanged with Google on the basis of the Internet Protocol. EU citizens are not entitled to effective legal protection against these accesses in the USA or the EU.

Cookies used (the lifetime is in brackets): (3 months)

 

10.3 Use of Facebook's visitor statistics function

We use the visitor statistics function (remarketing function) "Custom Audiences" from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), also known as Facebook Pixel. This function enables us to display personalised, interest-based Facebook advertising to users of this website when they visit the social network Facebook. The function can only be activated with your consent. The legal basis is Art. 6 (1) (1) (a), Art. 49 (1) (a) GDPR. If it is activated, a direct connection to a Facebook server will be established when you visit this website. Through this connection, the Facebook server will obtain information about which web pages have been visited by you. Facebook assigns this information to your personal Facebook account. To find out more about the collection and use of data by Facebook, your rights in this regard, and options for protecting your privacy, please see Facebook's Privacy Policy at https://www.facebook.com/about/privacy/. If you do not wish Facebook to assign the information collected to your Facebook user account, you can deactivate the remarketing function "Custom Audiences" here. To do so, you will first need to log into Facebook.

If you do not have a Facebook account, you can deactivate usage-based Facebook advertising here: http://www.youronlinechoices.com/de/praferenzmanagement/.
Please note that when this tool is integrated, it is possible, under the Cloud Act, for US authorities to gain access to personal data that is exchanged with Facebook on the basis of the Internet Protocol. EU citizens are not entitled to effective legal protection against these accesses in the USA or the EU.

Cookies used (with lifespan in brackets): ATN (2 years), AA003 (2 months), _fbp (3 months), fr (3 months)

 

10.4 Google Maps/Google Fonts

This website uses the Google Maps software from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). By giving your consent via the cookie banner, you agree to the collection, processing and use of data that may be collected automatically by Google and its representatives. The legal basis is Art. 6 (1) (1) (a), Art. 49 (1) (a) GDPR. Google Maps' Terms of Use. Additional information can be found in Google's Privacy Policy. Google Maps reloads Google fonts in order to be able to display maps correctly. The Google fonts are also loaded from a Google server. More information about these Google fonts can be found at https://developers.google.com/fonts/faq. Please note that when this tool is integrated, it is possible, under the Cloud Act, for US authorities to gain access to personal data that is exchanged with Google on the basis of the Internet Protocol. EU citizens are not entitled to effective legal protection against these accesses in the USA or the EU.

 

10.5 Google Tag Manager

We use the Google Tag Manager of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Tag Manager is an auxiliary service and does not itself process any personal data. The tool activates other components, which may in turn collect data under certain circumstances. Google Tag Manager does not access these data. If deactivation occurs at domain or cookie level, it remains in use for all tracking tags implemented by Google Tag Manager. More information about Google Tag Manager can be found in Google's Privacy Policy.

 

10.6 Google Analytics

 

We use the analytics service Google Analytics. This web analysis service is operated by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). We use Google Analytics to evaluate the use of our website and to compile reports on user activities.

This analysis tool works on the basis of cookies. The information stored by cookies is usually transferred to a Google server in the USA and stored there. In Member States of the EU or in other states party to the Agreement on the European Economic Area, the IP address is generally truncated (anonymised) before sending as part of the IP anonymisation process. Google uses the transmitted information on our behalf to compile a report on how the website is used. We have concluded a data processing contract with Google. If you wish to disable the use of cookies, you may do so by changing the settings of the internet browser on your computer. The web browser is the program you use to open and display web pages (e.g., Internet Explorer, Mozilla Firefox, Opera or Safari). You can also prevent the Google cookie from collecting and processing your data by downloading and installing the browser plug-in offered by Google under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can prevent the collection by Google Analytics by clicking on the following link. Then a so-called opt-out cookie is set, which prevents the future collection of your data when visiting this website: https://tools.google.com/dlpage/gaoptout?hl=en

Further information on the terms of use and data protection of Google and Google Analytics can be found at http://www.google.com/analytics/terms/de.html and at https://www.google.de/intl/de/policies/. Please note that on this website, Google Analytics is used with the "anonymizeIp" extension. This ensures that IP addresses are recorded anonymously.

Information about cookies:
Categorisation for consent: Marketing cookies used (the lifetime in brackets): _ga (2 years), _gid (1 day), _gat_UA-* (1 minute),_utma (2 years), _utmb (30 minutes), _utmc (session), _utmt (10 minutes), _utmz (6 months)

Please note that when this tool is integrated, it is possible, under the Cloud Act, for US authorities to gain access to personal data that is exchanged with Google on the basis of the Internet Protocol. EU citizens are not entitled to effective legal protection against these accesses in the USA or the EU.

 

11 Social media buttons

On our website, we offer you the possibility of directly accessing our social media presence on Facebook, Instagram or LinkedIn via corresponding buttons.

We deliberately do not use the plugins offered by these social media services, but links developed specifically for our website. Therefore, no user data is transmitted to the providers of these social networks solely by visiting our website. Only when you click on a social media button on our website will a connection be established between your browser and the server of the respective social media service, and you will be redirected to our social media presences (see Section C below). We do not collect any personal data on our website via these buttons and therefore do not transmit any data to the social media providers.

 

12 SSL encryption

This website uses SSL (Secure Socket Layer) encryption for the transmission of data from your browser to our server and to servers that provide files that are integrated on our website. With SSL, data is transmitted in encrypted form. The presence of SSL encryption is indicated by the prefix "https" at the start of your browser address bar.

 

C Social media presence

We maintain social media presences on Facebook, Instagram and LinkedIn, through which we communicate with customers and interested parties and share information about our offers and products as well as news about Bosch pet food. Your visit to our social media presence initiates a variety of data processing operations. You are provided with an overview of these below:

When you visit our social media pages, your personal data is collected and processed not only by us, but also by the providers of the respective social network ("provider"). This happens even if you do not have a profile for the respective social network. For details about what personal data these providers collect during your visit and the use of the respective network and for what purposes they process this data, please refer to the privacy policy of the respective provider:

  • The provider of Facebook and Instagram is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Meta"). You can view the Privacy Policy at https://de-de.facebook.com/policy.php and at https://privacycenter.instagram.com/policy.
  • LinkedIn is operated by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). You can view the privacy policy at https://www.linkedin.com/legal/privacy-policy?.

Interactions with our social media pages: As the operator of our social media pages, we can generally only view the information stored in your public profile, and this only if you have such a profile and are logged into it, while you access our page and interact with it (e.g., comment on, like, share our posts etc.). Please note that these kinds of public interactions with our social media pages can also be seen by other users. If you send us a (private) message via the respective message functions, these cannot be seen by other users. We process the personal data provided here exclusively in order to communicate with you and to answer your enquiry. The legal basis for this is Art. 6 (1) (1) (f) GDPR. We have a legitimate interest in communicating with interested users via our social media pages and responding to your messages via the channel you have chosen. Please note that you use our social media pages and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g., commenting, sharing, liking).

User statistics: In addition, the providers provide us with anonymous usage statistics, which we use to improve the user experience when visiting our pages.

  • These anonymous statistics (so-called page insights) contain summarised information about the reach and views of our social media pages and content, about the interactions of users with our social media pages, demographic data (age, gender, location) and information about the long-term performance of our individual posts.
  • The statistics are generated on the basis of certain interactions of users with our social media pages ("events"), which are logged and aggregated by the providers (i.e., summarised in statistics). For this purpose, the providers record certain user activities (e.g., whether a user has "subscribed" to our site or is a "follower", whether a user has "liked", commented on or shared our posts). For logged-in users, certain profile data are also processed (e.g., country/city, group membership such as age/gender group for Meta or sector/company membership and employee status for LinkedIn). Information on the data processed by the providers can be viewed in the respective privacy policies and under the following links:

Meta: https://www.facebook.com/legal/terms/information_about_page_insights_data

LinkedIn: https://legal.linkedin.com/pages-joint-controller-addendum

  • We receive these statistics from the providers exclusively in anonymous form. We have neither access to nor influence over the data that providers log and use in order to compile these statistics.
  • We use anonymous statistics for the purpose of optimising our social media pages and offering visitors an improved online offer geared towards their interests. For example, the statistics provide information about what content on our pages is of particular interest to visitors. This information allows us to develop and deliver more relevant content. Demographic and geographical evaluations also allow us to place interest-based advertising without us gaining direct knowledge of the identity of the visitor.

For the processing of personal data that is processed to create page insights, we have a joint responsibility with the respective provider under data protection law within the meaning of Art. 26 GDPR. This means that, as the operator of our social media pages with the respective provider, we are jointly responsible for the processing of your data, which is carried out to generate anonymous statistics when visiting or otherwise interacting with our site and content, together with these providers, and must ensure compliance with applicable data protection laws.

 

Dementsprechend haben wir eine Vereinbarung über die gemeinsame Verantwortlichkeit mit Meta und LinkedIn abgeschlossen, die Sie unter den nachstehenden Links einsehen können:

Since we currently have no access or influence on the data that is logged and used by the providers to generate the statistics, it is stipulated in the agreements with these providers that the providers bear the primary responsibility for the provision of the page insights. This applies in particular to the rights of data subjects governed by Articles 12 to 22 of the GDPR and the obligations to ensure data security and to report data breaches as standardised in Articles 32 to 34 of the GDPR.

The legal basis for data processing is Art. 6 (1) (1) (f) GDPR. The legitimate interest arises from the aforementioned purposes.

Further processing by the providers:

When visiting and using social networks, the providers collect, among other things, the IP address of the users, device data and other information about user behaviour, which is stored on the user's device via cookies or similar technologies and transmitted to the providers. These data are usually used by providers for market research and advertising purposes. For example, so-called user profiles can be created via a device ID on the basis of users' behaviour and the users' interests taken therefrom. The user profiles can in turn be used to display ads to users both within and outside the networks that presumably correspond to the interests of the users.

If you have a user account for the respective social network and are logged in, the providers can also assign the user profiles to your account and create them across devices. To avoid this, you should log out of the respective network or deactivate the "stay signed in" function and delete the cookies present on your device (cf. above under Section 9). This will delete cookie information that can immediately identify you.

We would like to point out that the providers process the data of users even in countries outside the EU where an inadequate level of data protection is offered comparable to that in the EU (e.g., the USA). When personal data is transferred to such third countries, there is a particular risk that government agencies will have extensive access rights to this data and that users will find it more difficult to enforce their data protection rights. We have no influence over this.

Further information on this as well as on the nature and scope of the further processing of your data by the providers and on the options for objection (opt-out) can be found in the respective privacy policies and cookie guidelines of the providers:

Important information about your rights:If you would like information about how the providers Meta and LinkedIn process your data, or if you would like to exercise other rights you have as a data subject, including your right to object, you can do this most effectively directly with Meta or LinkedIn. Only the providers have access to the aforementioned insight data of the user and can take appropriate measures and provide information directly. Should you still require assistance, you can contact us.

 

D Application procedure

You can find information about current job vacancies at Bosch Tiernahrung via our website under the heading "Careers" and submit applications by email or post.

Insofar as you apply for an advertised position with us or on your own initiative, we collect and process certain personal data that you provide us with as part of the application process. As a rule, this includes your first and last name, your address, your contact details (email address, telephone number) as well as the data from your application documents (e.g., your cover letter and your CV together with certificates, information on your qualifications and previous employments, language skills and other information relevant to the position you are applying for). The provision of this data is necessary for implementing the application process and, if necessary, subsequent employment. Insofar as you provide us with additional data about your person voluntarily, we will also store this data. We only process special categories of personal data, such as information about health, religious beliefs or ethnic origin, if you disclose these to us as part of the application process.

The purpose of processing this is to check your suitability for a position in our company as well as to carry out the application process. If you apply by email, we will also process the email communication with you, including metadata (subject, date, time), to carry out the application process.

The legal basis of processing is Art. 6 (1) (1) (b) GDPR in conjunction with Section 26 (1) (1) of the Federal Data Protection Act (BDSG), insofar as data processing is necessary for establishing and implementing the employment relationship. If you provide us with special categories of personal data in the course of the application process, then the legal basis is Art. 9 (2) (b) and (h) GDPR in conjunction with Section 26 (3) GDPR.

In the event of a rejection, we generally store your application documents and personal data contained therein for a period of six months after being notified of the rejection. We will then destroy or delete your application documents and data, unless a longer storage period is required to defend legal claims, statutory provisions prevent deletion due to exceptional circumstances, or you have expressly consented to a longer storage period. If you receive a positive answer and you are then hired, our staff management will store your data for the subsequent employment relationship.

13 Integration of the Trusted Shops Trustbadge / other widgets

Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (‘Trusted Shops’), with which we are jointly responsible under data protection law in accordance with Art. 26 GDPR. In the context of this data protection notice, we inform you below about the essential contents of the contract in accordance with Art. 26 para. 2 GDPR.

Within the scope of the joint responsibility existing between us and Trusted Shops, please contact Trusted Shops in case of data protection questions and to assert your rights using the contact options provided in the data protection information. Irrespective of this, you can always contact the controller of your choice. If necessary, your enquiry will then be forwarded to the other controller for a response.

13.1. data processing when integrating the trust badge/other widgets

The trust badge is provided by a US CDN provider (content delivery network).
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymised immediately after collection so that the stored data cannot be assigned to your person. The anonymised data is used in particular for statistical purposes and for error analysis.

13.2. data processing after order completion

After the order has been completed, the Trustbadge accesses the order information stored in your end device (order total, order number, product purchased if applicable) and e-mail address. This is necessary in order to be able to offer you the Trusted Shops services and to automatically secure your order if necessary. For this purpose, your e-mail address, which is hashed using a cryptological one-way function, is transmitted to Trusted Shops. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. 

This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. If this is the case, further processing will be carried out in accordance with the contractual agreement concluded between you and Trusted Shops. If you have not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also based on the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel).
An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA and here for Israel. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework. Further information can be found here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

14 Changes to this Privacy Policy

We reserve the right to change this Privacy Policy due to changes in the legal situation, this website or the type of data collection taking place. However, this right to change only applies to declarations on data processing. Where the consent of the user is required or where parts of the Privacy Policy regulate the contractual relationship with users, the Privacy Policy will only be changed with the user's consent.

As such, please familiarise yourself with this Privacy Policy as required, especially if you intend to provide personal data.

 

 

 

Really good cat & dog food

Family business since 1960

Climate-neutral production

From our homeland

Pet food without sugar

Regional raw materials

Pet food without animal testing